Delos - Looking at your business another way

• Our vision and mission
• Our partners
• Our associates
  • Tim Waddington
  • Steve Kingdon-Saxby
  • Ulla Wyckoff
  • Chris Edson
  • Caroline Briggs
  • Bob Kirk
  • Julie Tait
  • Doug Green
  • Brendan O'Malley
  • Phil Heenan
  • Andrzej Pszenny
  • Brian Maskell
  • Ross Maynard
  • Chris Gray
  • Phil Robinson
  • Mike Richards
• Our clients

Phil Robinson

Phil started his career as a graduate engineering apprentice with Alstom (then AEI) in Rugby, England.  After a number of years at both Plessey and Erie Electronics he joined Knowles Electronics as Production Manager and subsequently became the project leader for their 1985 class "A" MRPII (Manufacturing Resource Planning) implementation, only the second in the UK.  Phil stayed on at Knowles to become their Director of Manufacturing and later their Director of European Sales and Marketing.  In the 10 years since starting their Business Excellence programme, Knowles had achieved class "A" in MRPII, reduced lead times from 8 weeks to next day kanban deliveries, reduced inventories by one third, achieved a better than 99.5% on-time delivery record and reduced customer returns to less than 300 parts per million.

Phil started BPIC in 1994 with the focus of helping companies achieve nothing short of excellence in manufacturing operations and customer service through the use of the very latest thinking in business processes including ERP (enterprise resource planning), MRPII (manufacturing resource planning), Just in Time and Total Quality through private courses and consultancy.  Phil taught on MRP Ltd’s public education courses and now runs private courses in all aspects of manufacturing planning and control in the UK and abroad.

In 2009 Phil became an associate with The Delos Partnership.

Phil has a degree in electrical engineering, is a member of the Chartered Management institute and a member of the Institution of Engineering and Technology.

Phil’s book “Business Excellence – the integrated solution to planning and control”, was first published in 1997, has sold over 5,000 copies in paper format and is now available as an e-book.  It provides a valuable reference for manufacturing companies who are or have already implemented a manufacturing planning system.  The book is an easy to read, practical, common sense guide for managers at all levels.  More details, reviews and ordering information can be obtained from http://www.bpic.co.uk/be_book.htm.

The BPIC.co.uk  web site at contains a wealth of useful information for businesses including case studies, a jargon buster, our free ABCD and World Class Manufacturing checklists, recommended books, software selection and implementation guides and links to other useful resources.  The site’s UK focus makes it the No. 1 resource on manufacturing planning and control for UK managers.

Companies BPIC has helped include Airbus UK, Allergy Therapeutics, Alstom Power, Baxters Food, Bookham, Churchill China, Farrow and Ball, Finsbury Orthopaedics, Haribo Sweets, Komatsu, Napier Brown Sugar, Sondex and Steelite.